faq'S
WHERE IS HOTEL CATEDRAL LOCATED? Hotel Catedral is located in Villa Cerro Catedral, 16 km from San Carlos de Bariloche, at the base of the mountain and just 200 meters from the ski slopes. It’s one of the best options for those looking for accommodation in Cerro Catedral with easy access to the snow—you can walk to the slopes directly from the hotel, no transportation needed. At over 1,000 meters above sea level, the hotel is fully immersed in Patagonia’s natural surroundings.
DO YOU OFFER SKI AND SNOWBOARD RENTALS? WHAT ABOUT LESSONS? Yes. Inside the hotel, you’ll find Fire on Ice, a ski and snowboard school where you can rent full equipment and book lessons for all levels. It’s the ideal choice if you're looking for a hotel with ski rental in Cerro Catedral, as you can arrange everything without leaving the property.
CAN I PURCHASE LIFT PASSES THROUGH THE HOTEL? Lift passes are managed directly by the Cerro Catedral lift operator. Contact us and we’ll share the latest information so you can plan ahead before your arrival. [Contact us →]
DOES THE HOTEL HAVE A RESTAURANT? Yes. Hotel Catedral offers several dining options at Cerro Catedral: Hans Restaurant, Bar Catedral, Del Lago Restaurant, Living Catedral, and a wine cellar. We serve breakfast, lunch, and dinner, featuring Patagonian cuisine and signature dishes. [Explore dining →]
IS BREAKFAST INCLUDED IN THE RATE? Yes, all accommodation rates include a buffet breakfast. The only exception is for timeshare guests, who can access the service for an additional fee.
DO YOU HAVE A SPA OR WELLNESS AREA? Yes. We offer a fully equipped holistic center featuring a spa with views of Cerro Catedral, a heated indoor pool, jacuzzi, yoga deck, gym, and a wide range of treatments and therapies. [Discover our Holistic Center →]
DO YOU OFFER AIRPORT TRANSFERS? We do not provide transfers directly, but we can connect you with a trusted local travel agency to arrange your arrival and any excursions during your stay. We recommend contacting us in advance. [Contact us →]
IS PARKING AVAILABLE? Yes, we offer free parking for all hotel guests.
DO YOU ALLOW PETS? At the moment, pets are not allowed at the hotel. If you have any specific questions regarding your stay, feel free to reach out. [Contact us →]
WHAT IS THE CANCELLATION POLICY? Cancellation policies vary depending on the season and selected rate. During the winter high season, all reservations are non-refundable and do not allow date changes or cancellations, either partial or full. We recommend reviewing the terms at the time of booking or contacting us before confirming. [Check availability →]
DO YOU OFFER ROOMS FOR FAMILIES OR GROUPS? Yes. We offer rooms, suites, and fully equipped apartments in Cerro Catedral, ideal for families or groups seeking more space and comfort during their stay in the mountains. [View Rooms & Apartments →]
IS WIFI AVAILABLE AT THE HOTEL? Yes, we provide complimentary WiFi throughout the entire hotel, including rooms and common areas.
WHAT PAYMENT METHODS DO YOU ACCEPT? We accept major credit and debit cards, bank transfers, and cash. For online bookings, our secure payment system operates in Argentine pesos. Ask us about special conditions with Macro Selecta cards. [Book now →]
